Digital Stage FAQ - Boise Phil

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What is the Digital Stage?

The Digital Stage is the Boise Phil’s new online platform for digital concerts. Just like Netflix or Amazon Prime, the Digital Stage is a streaming service that can be viewed on internet-enabled devices. You’ll be able to watch concerts on your mobile phone (Apple or Android), iPad or tablet, Amazon Firestick, Roku, smart tv, and on your computer.

How many concerts are there?

We have a total of 27 amazing and unique concerts this year.

How often are they added?

New concerts are added to the Digital Stage on Saturdays, averaging about 3 per month.

A complete listing of concerts can be found here: https://boisephil.org/events/calendar/

How long will they stay online?

Concerts will be online for a minimum of 30 days after they are added and can be viewed as many times as you’d like. Concerts may also be added to the Digital Stage for a longer period if they are particularly popular or viewed often.

How do I sign up?

You can subscribe online at https://boisephil.org/subscribe/ or call the Boise Phil box office at (208) 344-7849.

Can I pay for it all at once?

Absolutely. If you would like to pay for a subscription all at once, please call the box office at (208) 344-7849. This option is not yet available through the online shopping cart.

How long does a season last?

The 20/21 Season lasts from October 2020 to June 2021. During this time, new concerts will be added to the Digital Stage several times a month. Some content will stay on the platform year-round, and subscribers may access the Digital Stage anytime.

How long does my subscription last?

Similar to other streaming services like Netflix, subscribers are charged monthly until you choose to unsubscribe.

How do I apply my ticket credits to my purchase?

If you have a ticket credit from last season, you have a few options:

1. Apply the value of the credit to a 20|21 subscription or membership
2. Donate the value back to the Boise Phil, which is tax-deductible
3. Your credit can be refunded back to you

You may view your existing credit online at https://boisephil.org/account/. We are happy to assist you in applying your ticket credits to a new subscription over the phone. Please call our box office at (208) 344-7849 if you have questions.

If you are a ticket holder and would like something different done with the credit on your account, please email tickets@boisephil.org.

What will happen to my subscription seats from previous years?

Your seats have been saved indefinitely, and you will be first in line to renew them when it is safe for us to hold in-person concerts again.

What happens after I sign up?

You will receive an email to activate your account.

When you receive this email, click on the blue button. This will take you to the Boise Phil Digital Stage.

How do I set my password?

When the Digital Stage opens, click the green button in the top right corner of your screen that says “set password”

After you have created your password, you will receive a confirmation that says, “your password has been updated.” That means you have successfully created your new password. When you log into the Digital Stage on other devices, you will log-in using your email as your username and the password you just created.

You’re ready to watch the Boise Phil on your computer!

The next step is to download the Digital Stage application (app) to your mobile phone, tablet, and/or streaming device (Apple TV, Roku, Fire TV, and Chromecast). You can activate up to 4 devices in your household at one time.